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Knowledgebase : Hosting Guide > Let's Get Started > DNS & Name servers
You have access to change your mail exchange records in your DNS. Please remember when you change this record mail will immediately start forwarding to the new setting. If that computer is not setup to accept your domain's mail, you will see email probl...
This article is all about fixing your glue, by which we mean, checking the NS records in your domain's DNS zone, and making sure they match exactly the name servers being used at your registrar. Note: Hatchling, Baby, and Business plans cannot use privat...
There are many reasons why a domain name may not be resolving to the server (i.e. when people enter the domain, they do not arrive at the correct server). This guide covers typical reasons, and how to overcome them, as well as give a simplified explanatio...
Once you initiate the registration transfer process, you will not be able to update the Whois information or the name servers until the process is complete. So, although it is not required, it is a good idea to change your name servers before you trans...
Sometimes there is an issue with your DNS resolvers caching the domain name to IP mapping. When you're trying to go to the domain, it's actually pulling up an old IP address instead of looking for a new one and finding the correct record. So, to expedite ...
You can register your name servers under your account's Domain Host Summary section. Registering your name server IP addresses allows you to define a name for your server based on your domain name. You can register any host name you wish, in the format: ...
They can go to: http://youriphere/~theirusernamehere/ The IP and user name assigned to a domain can be found in WHM under Account Information, List Accounts. In fact, under List Accounts, you can simply find the client's domain and next to that is the cl...
If you purchased your domain from Osirion, then you can manage it online. If you did NOT purchase your domain from us, we are not able to change the name servers because we don't control the domain. Please contact the place where you bought the domain an...
So, you want your private name servers to be used for all future accounts you create. Note: This will only set the name server entries in the DNS zones. Your customer must still update their name servers with their registrar. Read more in the "DNS glue" ...
I just switched my hosting and I need to update my name server IPs to the ones you gave me. If you bought your domain name from Osirion, then you may email sales@osirion.co.za to request this change. If you bought your domain name from a different com...
Please allow 24-48 hours for them to start working. It is basically the same as changing a site's DNS. The name servers need this time to propagate.
UPDATE (Jan 2011): With the recent acquisition of The Planet by SoftLayer our newer servers fully comply with the separate c-class IP nameservers standard. What this means is that domains such as .de and .nl should be able to be hosted on our servers as ...
Verisign (through their involvement in the management of the root DNS servers on the net) has pushed out a change so if you have private nameservers set at your registrar, then your DNS server must have a matching A record or the site will not resolve. Th...
After your name servers have been created, you must add the necessary A records to your domain. After the A record update, you and your clients will be able to use your private nameservers for all the domains which host with you. Once the name servers h...
What are private name servers? Private name servers would be ns1.yourdomain.com and ns2.yourdomain.com, instead of nameservers with a Osirion domain. What are my private name servers IP's? For ns1.yourdomain.com, the IP is listed in your welcome e...
Propagation is the process where your new name server (DNS) information is spread to all the computers in the world. Until propagation is complete, your domain and emails will not work consistently. Do I have to worry about propagation? You only have to...
The reverse DNS record is also known as the PTR record, pointer record, or IP resolvers. A PTR record lets the receiver of your emails check for possible spoof emails, which will be treated as spam. Without this record, the receiver must rely on guessi...
Not sure what the names servers are for your website's domain name? Please read your welcome email. If you have lost your welcome email, you may request it again via phone, live chat, or email to sales@osirion.co.za. The name servers listed in your welc...
If you use our generic name servers it would look something like ns123.osirion.co.za and ns124.osirion.co.za or ns19.websitewelcome.com and ns20.websitewelcome.com Shared Web Hosting You must use our generic name servers. Reseller and SEO Hosting You ha...
If would like to check what name servers (DNS) your site's domain name is currently using, simply do the following: Go to http://www.domaintools.com/ In the field that says "Whois Lookup", enter your domain name. Click "Submit." The results will ...
How do I check my current nameservers and which IP addresses they are using? You can check by going to http://network-tools.com. You will see several different types of DNS look ups, in the center column, please click "DNS Records". Below the look up o...
Wildcard DNS makes it so that any subdomain redirects to your main website. So, if anyone types randomjunk.domain.com or fakename.domain.com, it will go to http://domain.com/ . You can add this record via cPanel by following these steps: Go into your...