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How to set up anonymous FTP access, requirements

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  • 2011-06-01 14:15

  • You cannot use anonymous FTP with a Hatchling or Baby plan.
  • You must purchase and receive a dedicated IP address for your cPanel before truly anonymous FTP will work.
  • Anonymous FTP users can view and download files if you have a Business or reseller plan. If you want users to be able to upload, they must use the ftp@domain.com or anonymous@domain.com user name and upload to the public_ftp/incoming folder.
  • Anonymous FTP users can view, edit, download, and upload files if you have a VPS or dedicated plan.

This is not the best FTP solution for security purposes. By allowing users to upload files without a username or password, you might generate a possible security hole for hackers. If you still wish to proceed, you may set up anonymous FTP access by doing the following:

  1. Click on FTP Manager
  2. Click on Anonymous FTP Controls
  3. Click on the Allow anonymous access to ftp://ftp.yourdomain.com tick box or the Allow anonymous upload to ftp://ftp.yourdomain.com/incoming tick box. You must click on both tick boxes to enable uploads.
  4. Click on the Save Settings button.

We strongly recommend you create FTP accounts which require a username and password for a person to upload and download files on your website.


About

Anonymous FTP access allows anyone to access your public_ftp folder. The intention is to allow unidentified visitors to download (and possibly upload) files on your website.

There are two types of anonymous FTP to discuss.

Truly anonymous

The truly anonymous login requires user name 'anonymous' and any fake password (one or more characters). This gives access to your public_ftp folder.

Please note: This type of Anonymous FTP on a Business or reseller plan requires a dedicated IP and can only be used for viewing and downloading, not uploading. Dedicated and VPS accounts allow anonymous uploads.

Anonymous user

The anonymous user names created by default are anonymous@domain.com and ftp@domain.com, and they accept any fake password (one or more characters).

This type of user is allowed anonymous access to the public_ftp folder, and can also upload to the public_ftp/incoming folder. This type does not require a dedicated IP.


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